This Privacy Policy explains how EverBrands, Inc. (“EverSmile,” “we,” “us”) collects, uses and shares information through the smartIPR website (the “Site”).
Information you give us
When you fill out a form on the Site we collect the details you enter, such as:
- Contact, quote and free-trial requests: your name, email address, company, phone number, message, and whether you want to buy or learn more.
- Warranty claims: your name, business name, address, email, phone number, product details, purchase date, serial number, where you bought the product, and the reason for your claim.
- AI assistant: if the on-site assistant is available and you chat with it, the messages you send, and any contact details you choose to share so our team can follow up.
Information collected automatically
- Analytics: we use Google Analytics, which uses cookies to collect information such as the pages you visit, how you arrived at the Site, and general device and browser information. You can learn more at How Google uses information from sites that use its services and opt out with the Google Analytics opt-out browser add-on.
- Campaign source: if you arrive through a link that contains a campaign tag, we remember it for your visit so we know which campaign a request came from.
- Embedded videos: videos on the Site are hosted by YouTube, which may set its own cookies when you play them.
- Instagram posts: featured Instagram posts load from Instagram only when you choose to view one, and Instagram may then set its own cookies.
- Technical data: like most websites, our hosting provider processes your IP address and request information to deliver the Site. We also use IP addresses briefly to prevent abuse of our forms and assistant.
How we use information
- To respond to your requests, provide quotes and trials, and process warranty claims.
- To send you a confirmation of your request.
- To understand how the Site is used and improve it.
- To protect the Site against spam and abuse.
How we share information
We do not sell your personal information. We share it only with service providers that help us run the Site:
- Our email delivery provider, which sends form submissions to our team and confirmations to you.
- Google, for analytics.
- AI service providers, which process assistant conversations to generate replies.
- Our website hosting provider.
We may also disclose information if required by law or to protect our rights.
Your choices
You can block or delete cookies in your browser settings. To ask about, correct or delete the personal information we hold about you, contact us using the details below. Depending on where you live, you may have additional rights under local law.
Data retention and security
We keep information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission over the internet is completely secure.
Children
The Site is intended for dental professionals and is not directed to children under 16.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
EverBrands, Inc.
11791 Monarch St, Garden Grove, CA 92841
info@everbrands.com · (855) 595-2999